Privacy Policy
Grandir Solutions Inc.
Last updated: September 29, 2026
Grandir Solutions Inc. ("Grandir," "we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit https://grandirsolutions.com, submit a form, book a call, use our client portal, or communicate with us by phone, email, or text message.
1. Information We Collect
Information you provide to us. When you fill out a form, book a call, request a report, or contact us, we may collect your name, business name, email address, phone number (including mobile number), business address, website URL, and any details you share about your business or marketing needs.
Client information. If you become a client, we collect information needed to deliver our services, such as account access for platforms like Google Business Profile, Google Analytics, Google Search Console, Google Ads, and social media accounts, along with billing contact details.
Information collected automatically. When you visit our website, we and our service providers may automatically collect information such as your IP address, browser type, device type, pages visited, time spent on pages, and referring website. This is collected through cookies and similar technologies.
Communications. We keep records of emails, calls, and text messages exchanged with you, including your SMS opt-in consent and opt-out requests.
2. How We Use Your Information
We use the information we collect to respond to your inquiries and schedule calls; provide, manage, and improve our marketing services; send you information about our services that you have requested; send appointment reminders, service updates, and support messages; send text messages to people who have opted in to our SMS program; process payments and manage client accounts; analyze website traffic and improve our website; and comply with legal obligations and protect our rights.
3. SMS and Text Messaging
If you opt in to receive text messages from us, we use your mobile number to send messages as described in our SMS Terms and Conditions at [SMS terms URL]. You can opt out at any time by replying STOP, and reply HELP for help. Message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for service providers that help us deliver our messaging program. This exception does not include sharing with anyone for their own marketing purposes.
4. How We Share Information
We do not sell your personal information. We share information only in the following situations:
Service providers. We use trusted vendors to operate our business, such as our CRM and communications platform, website host, scheduling tools, analytics providers, payment processors, and client reporting tools. These providers may access your information only to perform services for us and are required to protect it.
Platforms we manage for clients. When delivering services, we work within third-party platforms such as Google and social media sites, which are governed by their own privacy policies.
Legal requirements. We may disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Grandir, our clients, or others.
Business transfers. If Grandir is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
5. Cookies and Analytics
Our website uses cookies and similar technologies to operate the site and understand how visitors use it. We may use analytics tools such as Google Analytics, which collect information about your use of the site. You can control cookies through your browser settings, and you can learn how Google uses data at https://policies.google.com/technologies/partner-sites. Disabling cookies may affect how parts of the site work.
6. Third-Party Links and Services
Our website links to third-party services, including our scheduling tool, client portal, online store, careers page, and social media profiles. These services have their own privacy practices, and we are not responsible for their content or policies. We encourage you to review their privacy policies.
7. Data Retention
We keep personal information for as long as needed to provide our services, maintain business records, resolve disputes, and meet legal obligations. Records of SMS consent and opt-out requests are kept for as long as needed to demonstrate compliance.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your Choices and Rights
You may request to access, correct, or delete the personal information we hold about you by contacting us using the information below. You can opt out of marketing emails by using the unsubscribe link in any email, and opt out of text messages by replying STOP. Depending on where you live, you may have additional rights under state law, and we will respond to requests as required by applicable law.
10. Children's Privacy
Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
12. Contact Us
Grandir Solutions Inc.
1414 MacArthur Road, Suite 306
Madison, WI 53714
marketing@grandirsolutions.com | (515) 375-7002